At Keys we strive to make the buying experience as simple as possible

From viewing items and bidding at home, to simple packing and delivery services, buying at auction should be fun and easy

Viewing

We are now open again for public viewing!

Don’t forget that we also provide a condition report service on request (please ask at least two working days prior to the start of the auction to ensure that your request can be dealt with) which we recommend customers use if they are unable to attend in person.

Bidding

You can bid in person (in the saleroom), via the Internet, by Telephone, or via commission/absentee Bids.

Live Online Bidding

Sign up to KeysLive at bid.keysauctions.co.uk to watch the auction in progress and to bid live with a click of a mouse button from the comfort of your own home or office. Online bidding is also offered via the-saleroom.com.

Telephone Bidding

Bidders may book a telephone line to bid live during the sale (please note that availability of phones and staff is limited and these may be allocated on a first-come, first served basis.

Commission Bids

Commission Bids, also known as Absentee Bids, are an instruction given to the auctioneers to bid on your behalf, up to a maximum figure (lots will always be purchased at the minimum possible purchase price, other bidders and reserves permitting). These can be emailed to us in advance of the sale – please ensure that wherever possible bids reach us at least one hour prior to the start of the auction, to avoid them being missed!

After the Auction

After the auction finishes, we will notify you by email of the lots you have purchased, stating the “hammer”, or sale, price of each lot, and the total amount which needs to be paid to us. This email will contain a link to make payment directly to us by card (and bank account details should you prefer to pay by direct bank transfer). Payment and collection must to be made within seven days of sale, unless by prior agreement.

Payment methods accepted; Debit card (Payments exceeding £250 can only be made by the cardholder in person.) Cash payments up to a maximum of £5000 and also bank transfer, details are listed on all invoices.

Packing, Postage, and Delivery Options

We operate our own in-house packing and postage service for most lots.