Please note that our terms and conditions of sale require payment within seven days of the sale date for all sales other than our weekly sales, which should be settled within 48 hours of the sale. Acceptable payment methods are set out below.

Our Accounts Team, Tracey Rust-Andrews and Clare Christmas, are available to assist with any accounts queries.

All enquiries can be made by calling 01263 733195 or email our Accounts Department

Methods of Payment

Debit Card

Payment may be made either by online payment link (emailed to buyers after sale end) or click here to pay via our secure online payment page. Please note we cannot accept payments by telephone unless they are below £250.


Cheques may accepted by prior arrangement with the Accounts Department, however please note that goods will not be released until cheques have cleared (up to 8 working days)


Due to CoVid-19 precautions we are currently unable to accept direct cash payments.


Bank Transfer

Please include your name and sale date and send to:

Barclays Bank:  3 St James Court, Norwich, Norfolk NR3 1RJ

Account Name: Keys Auctioneers Ltd
Sort Code: 20-62-53
Account Number: 23277046

International Bank Transfers

Swift Code: BARCGB22
Iban Code: GB25 BARC 2062 5323 2770 46
Please add £15 administrative fee if paying by international transfer

Payments to Vendors

General and Commercial Sales

Cheques for over £20.00 are normally sent out within 7 working days.

Accounts under £20.00 can be collected in cash from the Admin Office.

Fine Art Auctions

Cheques are normally sent within 14 working days.

Accounts under £20.00 can be collected in cash from the Admin Office.