A Statement about Covid-19 (Coronavirus)

Updated August 2020

Keys would like to reassure all of clients that we continue to closely follow all advice from the government, and that our priority is to protect the health and safety of our customers and staff.

Our Offices and Salerooms are open for Valuations, Consignments, and Collections – please note that all visitors are currently received BY PRIOR APPOINTMENT ONLY until further notice, and that access to our site is strictly limited to those attending a pre-booked appointment. Public are limited to areas denoted as “public access” (please see signage on-site) as these are regularly cleaned and sanitised.

All visitors are asked to adhere to the current guidelines; if you have any symptoms including fever/temperature or a dry, repetitive cough PLEASE DO NOT VISIT IN PERSON. All visitors are required to wear face coverings when entering any building on-site (unless exempted), and to sanitise hands on entrance. Visitors who wish to handle items (for example, when viewing) will be required to wear gloves. Details of all visitors will be retained for a short period for possible track-and-trace use. Social distancing MUST be maintained at all times (we reserve to right to refuse entry to any visitor not complying with these rules).

Sales Diary
We are now operating a full sales diary, including reduced weekly general sales every Monday at 12 noon, although all sales are ONLINE ONLY for the time being. Please see our online sales diary for forthcoming auction dates.

Bidding
All of our auctions will continue as online-only sales with reduced staff levels (working to government social-distancing guidelines), and a full sales calendar is in place for future sales.
There will be no “in room” bidders for any of our sales until further notice, all bidding will be via internet, telephone, or commission (absentee) bid only.

Auction Entries
Entries are being accepted now for all sales, but need to be pre-booked with our staff.

Viewing and Condition Reports
Viewing for all sales is available by prior appointment only. We can also offer viewing remotely via video call if required. A full condition report service is also available.

 

Visitors to site must follow social-distancing directions at all times, and remain in “public” areas of our premises only as directed.

The Brunch Cafe on site is closed until further notice.

Please keep safe and well, and do follow us on facebook or twitter to keep in touch with us. We hope to see all of our customers again very soon.