Covid-19 (Coronavirus) Statement – Updated 17th July 2021

KEYS IS OPEN FOR BUYERS AND SELLERS !

Following successful limited trials, all sales are now being held as usual, and our 2021 Sales Diary is in full operation.

However, to ensure the safety of our staff and customers, all visitors to site are asked to continue to adhere to some precautions in coming weeks to ensure that we can operate safely:

  • We ask that all visitors adhere to social distancing and group assembly recommendations
  • All visitors are expected to wear masks in indoor areas, to help ensure our staff and customer safety
  • Reception and office areas have limited space, please follow signs restricting customer numbers
  • We would respectfully request that customers only attend “in-room” when intending to bid, due to limited space availability, and that they vacate the room once they have finished bidding.

Viewing: Weekly sales are again open for viewing every Saturday 9am – 12noon. Viewing for all other sales is as advertised (see the sale listings on our website).

Consignments: We are open to receive entries for sale Monday – Friday, 9am – 5pm. Valuation Appointments are available, and should be requested in advance to avoid disappointment.

Payment for Purchased Lots: Our offices are open for payments on sale days and on weekdays 9am-5pm. All payments are due immediately after sale, and should be made within 48 hours. Payment may be made in person (cash or debit card) or online via email link or website, larger amounts may be paid directly into our bank account – please note that we no longer accept card payments by telephone. Please remember that payment and collection should be made within seven days of the sale, and that any lots left on our premises after the fall of the hammer are entirely at the buyer’s own risk and storage charges may apply for uncollected lots.

Collection of Purchased Lots: Lots may be collected on Sale Day, each sale also has a specified collection day/time (please see listings for details – it is usually the next working day)

Collection of Lots – Weekly Sales: All lots to be collected on Sale Day or the following day (Tuesday). Please note that any collection from general sales outside of those times is limited, and strictly by prior arrangement. WE ARE NOT OPEN FOR COLLECTION ON SATURDAYS.

Postage and Delivery: Postage of small lots is available, but should be instructed immediately after the sale. We can put buyers in touch with a local courier should delivery be required.

The Brunch Cafe on-site is closed until further notice.

Please keep safe and well, and do follow us on facebook or twitter to keep in touch with us. We hope to see all of our customers again very soon.