Temporary Consignment & Collection Details

In order to maintain operations during the current unprecedented situation, we have moved all of our auctions online for the foreseeable future. Our specialist sales will be held as live webcast events (with no bidders in the saleroom) with some sales held as “timed” online auctions.

We have revised arrangements for receiving items for sale, to allow consignments to recommence whilst protecting the safety of our staff and customers.

IMPORTANT NOTICE: All consignments will be accepted strictly by prior appointment only. Our site is closed to members of the public unless by prior appointment.

Our website will soon have an online consignment form, where clients may notify us of items to sell and book drop-off appointments. In the meantime, we can accept consignments by post, courier or delivery service, and have arrangements in place to receive these without contact (with receipts and other paperwork issued by email) – please advise us in advance by email (salerooms@keysauctions.co.uk) prior to sending.

By Post
Consignments may be sent by Royal Mail (special delivery etc) to our usual address Keys, Palmers Lane, Aylsham NR11 6JA

By Courier or Parcel Delivery
Couriers will need to make an appointment direct with us, please contact us to make advance arrangements prior to despatching items

In Person
Once travel restrictions are lifted, we have non-contact dedicated delivery bays onsite for consignments. Appointments must be made in advance.

Collection Service
Once travel restrictions are lifted, we will be launching a competitively-priced local collection service


No-Contact Delivery Services for Buyers

We are able to offer packing and postage of selected (ie small, unbreakable lots by special delivery) in-house, with other packages being handled by Mailboxes in Norwich. Please contact us for details.

Once travel restrictions are relaxed, we will be launching a fixed-price local delivery service for lots purchased from our sales, and buyers will also be able to make pre-booked no-contact collections themselves from our premises, utilising our drive-in collection and delivery bays. We can offer free storage for purchases (paid lots only) until that time.